Privacy Policy
Privacy Policy for Monogramme No. 29
Effective Date: December 18, 2024
This Privacy Policy describes how Monogramme No. 29 ("we," "our," or "us") collects, uses, and shares your Personal Information when you visit or make a purchase from our website (the "Site").
Contact Us
For questions or concerns about this policy, or to make a complaint, contact us at:
Email: Service@monogramme29.com
Address: 725 High St. Comfort, TX 78013
Phone: 830-446-5746
Collecting Personal Information
When you visit our Site, we collect specific information to improve your shopping experience, fulfill orders, and provide customer support. Below is a breakdown of what we collect and why:
1. Device Information
Purpose: To optimize your browsing experience and analyze site usage.
Source: Automatically collected through cookies, log files, and similar technologies.
Information Collected: Browser type, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.
Shared With: Shopify for site functionality and analytics.
2. Order Information
Purpose: To process your orders, including payment, shipping, and communications related to your purchase.
Source: Information provided by you.
Information Collected: Name, billing and shipping address, payment details (e.g., credit card information), email, and phone number.
Shared With: Shopify for payment and order processing.
3. Customer Support Information
Purpose: To respond to inquiries and improve service.
Source: Provided by you when contacting us.
Using Personal Information
We use your Personal Information to:
Fulfill orders and provide customer service.
Communicate updates, promotions, or order details.
Improve our website and marketing efforts.
Comply with legal obligations.
Sharing Personal Information
We share your Personal Information with service providers to fulfill our services. For example:
Shopify: Our e-commerce platform processes orders and payments securely. Learn more about Shopify's privacy practices here.
Legal Obligations: We may disclose information to comply with laws or protect our rights.
Cookies
Cookies collect data to enhance your browsing experience. You can manage cookies through your browser settings, but disabling them may affect site functionality.
Types of Cookies We Use:
Functional: Ensure the website operates properly.
Performance: Analyze site usage.
Advertising: Deliver targeted ads.
For more information, visit All About Cookies.
SMS Marketing
By opting into SMS marketing at checkout, you agree to receive text notifications and promotional messages. Message frequency varies, and standard message/data rates may apply. To opt out, reply "STOP" to any text message or use the unsubscribe link in our communications.
Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your Personal Information.
Opt out of targeted advertising.
Request data portability or correction.
Contact us at [Insert Email Address] to exercise your rights.
Behavioral Advertising
We use tools like Google Analytics to understand how you interact with our Site and show you relevant ads.
Opt-Out Links:
For more about targeted ads, visit the Network Advertising Initiative.
Data Retention
We retain your information as long as necessary for our records unless you request deletion. For more details, contact us.
Do Not Track
We currently do not alter data collection practices in response to "Do Not Track" browser settings.
Changes to This Policy
We may update this policy periodically. Any changes will be posted here with the updated effective date.
Thank you for trusting Monogramme No. 29. Your privacy matters to us.