The Details
**Water bottle not included
Returns:
Items can be returned within 15 days after receipt to exchange or receive store credit.
Items must be unused and in new condition with original tags.
Sale items are a FINAL SALE and cannot be exchanged. All embroidery items are FINAL SALE.
To read more, head to our returns and shipping policies here.
Shipping:
Free shipping on orders over $100 USD
Once placed, orders that are not embroidery orders are processed within 1 business day and will be shipped based on what you choose at check out.
For embroidery orders, please allow 2-4 processing days.
If we have questions about your order, we will contact you.
For embroidery orders, please allow 2-4 business days.
Boutique Hours:
Monday: 10:00 am - 3:00 pm
Tuesday-Saturday: 10:00am - 5:00pm
Sunday: 10:00 am - 4:00 pm
725 High Street
Comfort, TX 78013
I ordered the ivory with seafoam strap and had it monogrammed in coffee. It is beautiful and fits my Corkcicle perfectly! I ordered on Christmas Eve and it arrived on 12/28. I already ordered another one for a gift.
I haven’t even received it yet! If I had known it would take this long (and I didn’t even get it monogrammed) I would have ordered from someone else!
Dear Linda,
Thank you for sharing your feedback with us. I’m so sorry to hear that your order didn’t arrive as quickly as you expected, especially during such a busy and meaningful time of year.
We understand how important it is to receive your gifts and goodies in time, and it’s frustrating when delays happen. I want to assure you that we shipped your order the day after you placed it, and I'm certain you received an email stating that we shipped it that day, and while we always strive for timely delivery, shipping carriers often experience unexpected delays during the holiday season.
I see that the package was delivered. I do think your review is quite unfair due to our inability to control the postal service, but I do hope you enjoy these great bags.
Warm regards,
Rhonda
Owner, Monogramme No. 29